Feature highlights

Instant PDF and Email Sharing

Generate PDFs for articles, tickets, changes, and more with one click in Practicle. You can also send them directly via email from the platform for seamless communication. Make sharing easy and keep everyone on the same page.

Automatic search in your document uploads

When you upload PDFs, Word documents, PowerPoint, OpenOffice, or text files to Practicle, the content is automatically indexed and made searchable. This means you can make existing content accessible in seconds. No more hunting for critical information – just search and go.

Automatic Certificate Tracking

Do you manage assets with certificates that require regular renewal? Practicle simplifies this process by automatically updating certificate expiration dates. You get timely insight into which certificates are nearing expiration, making renewals easy and hassle-free.

API for Integrations

Practicle offers an API that lets you integrate with external systems and even import daily asset data from CSV and JSON sources. It's a straightforward way to connect Practicle to your tools. While it's simple, it still handles most integration needs.

Flexible Asset Import

With Practicle, you can import assets daily from local files (CSV or JSON) or external URLs. This ensures synchronization of critical data, such as servers, DNS records, and database records, without manual intervention. The system automatically logs all changes to assets, creates them, and deactivates them when they no longer exist. Define key elements in the data sources for different asset types, and let Practicle automatically create and manage relationships between assets on a daily basis. This way, you can keep track of service dependencies – from a specific business service all the way down to related servers, DNS records, DHCP records, IIS sites, installed applications, etc. If your data source supports it, Practicle makes sure you can use it. Keep your asset inventory automatically updated in a simple way, and always be ready for audits.

Group and Role Administration

With Practicle, you can define custom groups and roles to control access to items such as passwords, articles, and more. Roles inherit group memberships, making it easy to manage user access across your organization. Say goodbye to access issues with a streamlined approach to permissions and administration!

Flexible Templates

Save time with Practicle's template system! Create templates for articles, changes, requests, and tickets. Templates can be personal or shared, ensuring consistency across your team. Create once, reuse often, and standardize your workflow.

CVE Scanner

Stay ahead of security threats with Practicle’s CVE Scanner! Cybersecurity is a constantly moving target, and keeping track of vulnerabilities can be a challenge. That’s why Practicle includes an automatic daily CVE scanner to help you identify risks before they become problems. How does it work? Simply define keywords for your software and services, and Practicle scans the CVE registry daily for relevant vulnerabilities. If a match is found, the system automatically creates a news article for your employees – complete with a link that allows you to instantly create a change request. Then you’re already closing the security hole! Proactive security and rapid response! No manual CVE monitoring, no delayed action. Automate, inform, and respond – all in one place.

Versatile Cloning Options

Practicle’s general cloning capabilities allow you to duplicate articles, project tasks, tickets, changes, and even entire modules. This allows you to iterate and improve continuously, with the flexibility to put optimized modules into production when they are ready. Improve without disruption, and make it easy for users to reuse existing material as a baseline.

Effective Knowledge Management

Practicle takes knowledge management to the next level with searchable uploads, templates, review date notifications, and PDF generation. Together, these features create a fully integrated knowledge hub. Reduce time spent searching for information, easily share knowledge, keep it up-to-date, track changes, versioning, and preserve important knowledge—even when employees leave your team.

Smooth employee transitions with workflow support

Seamless Employee Transitions with Workflow Support: Practicle makes it easy to transfer all memberships, permissions, and associated elements from a departing employee to a replacement with just a few clicks. You can use the transfer feature – select the elements you want to transfer, and it happens in seconds. It integrates perfectly with your custom order templates for onboarding and offboarding requests, fully supported by Practicle’s simple yet essential workflow engine. This ensures that the transfer of roles and memberships becomes a natural part of the process – streamlined and organized every time. Additionally, you don’t need to deactivate the employee you are offboarding – this happens automatically if you synchronize via Active Directory.